1. Introduction
ITSource.in ("ITSource", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected and used when you visit or use our website, purchase products, submit a repair request, create an account or contact us.
2. Information We May Collect
Depending on how you use our website, we may collect information such as:
- Name and contact details such as email address and mobile number.
- Shipping, billing and service-related address information.
- Account information when you register or sign in.
- Product orders, repair requests and service details.
- Payment-related transaction information. Payment processing may be handled by third-party payment providers.
- Technical information such as browser, device and website usage information.
3. How We Use Information
Information may be used to:
- Process and fulfil orders and payments.
- Provide repair and technical support services.
- Communicate about orders, repairs, accounts and service updates.
- Verify accounts and protect website security.
- Improve our website, products and customer experience.
- Respond to enquiries, complaints and support requests.
- Meet applicable legal and regulatory requirements.
4. Payments
Payments made through our website may be processed by third-party payment providers. We do not intend to store complete card, UPI or banking credentials on our website. Payment information is handled according to the applicable payment provider's policies and security practices.
5. Cookies & Website Technologies
Our website may use cookies, sessions or similar technologies to maintain login sessions, remember necessary preferences, support shopping-cart functionality, improve security and understand website usage.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Sharing
We may share necessary information with trusted service providers when required to operate our business, such as payment processing, delivery, hosting, email communication, technical services or customer support.
We do not intend to sell your personal information as a commercial data product.
7. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain information for as long as reasonably necessary for the purposes described in this policy, including order records, repair records, account management, customer support, legal obligations and dispute resolution.
9. Your Choices
You may contact us regarding your personal information, account details or support requests. Where applicable, you may request correction or clarification of information associated with your account or transaction.
10. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and ITSource.in is not responsible for the privacy practices of external websites.
11. Children's Privacy
Our services are not intentionally directed toward children. We do not knowingly request personal information from children for independent use of our services.
12. Policy Updates
We may update this Privacy Policy when our website, services or legal requirements change. The updated version will be published on this page with a revised update date.
13. Contact & Support
If you have questions about this Privacy Policy or how your information is handled, please contact ITSource.in through our support or contact page.
Email: noreply@itsource.in
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